Relay is a powerful self-service application suite. With a single platform, governments can connect the work of their agencies in one location, coordinating and amplifying their impact through automation, data analysis, and engagement.
For agencies, Relay’s centralized, connected approach to automated customer service frees up staff time, lowers costs, and increases the quality of customer service. For citizens, they receive the convenience and ease of accessing their data when, where, and how they want.
Relay Portal is a powerful administrative and data management tool that provides real-time health statistics, detailed reports, outbound campaign management, configuration options, and more, all through a user-friendly dashboard.
"Having the Relay Portal is going to be useful for reviewing how the system is helping us operationally"
– Mark Lusson, Customer Accounts Manager
Prescott Valley, AZ
Relay is deployed based on your needs. Whether it’s on-premise, hosted, or using a hybrid strategy, Relay will work how you want, where you want. All deployments come with industry-standard security compliance, so you can be confident you are protected.
Payments for agencies using our solutions are PCI compliant and PA-DSS validated. Meeting the highest standards for payment security, agencies and their customers can feel confident knowing their data is protected.
Outbound allows agencies to send automated, pre-crafted communications by phone, email, or text message. With the control to customize messaging, Outbound can be deployed within a single department or as an enterprise-wide solution.
Contact us to request additional information or schedule a demo.